During certain special period or for any particular property there can be 100% cancellation irrespective of the time of cancellation. Incase of non – refundable air tickets, full cancellation will apply and as such tickets will be completely non- refundable.
The customer must read individual airline specific terms and conditions in order to find out if the ticket proposed to be booked /purchased is subject to any additional cancellation fee or charge. We take no liability whatsoever in this regard.
Please note that unless stated otherwise, it is mandatory to contact us for refunds and the airline will not directly refund the tickets booked through our company. All refunds will be payable in INR only.
No refund will be made for any partly unused services- accommodation, missed meal, transportation, cruise portion, sightseeing in case any of these services are not availed by the customer on his /her tour.
In regard to refund of unused / unutilized services (which are paid for and cancelled in advance) the refund amount would be worked out on the basis of cancellation policy as described above and the money would be accordingly refunded to the person who has made the payment to us. Please note that the refund process may take 2 - 4 weeks due to banking procedures. If the refund is made to the credit card account OR to Bank account, the bank charges would be debited from the refund amount.